Although the hosting service supplied by the different companies is more or less the same, each provider has a personalized platform with its own modifications and different ways to perform particular things. That is the reason why, an immense knowledge base will be really helpful both for persons with little or no prior experience and for technically accomplished users who will eventually find out how specific procedures are accomplished, but will waste valuable time in the process. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users time and efforts. The end result is more pleased customers, since they can quickly find the information they are looking for, and a lot less work for the client service team representatives, because typically the majority of the questions and issues that customers have got are already included in the knowledge base. In case the articles are adequately written and cover more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we are offering feature a comprehensive knowledge base where you can find all you may ever need to know in regard to your hosting account. Irrespective of whether you’re aiming to create a brand-new MySQL database, to redirect a domain by means of an .htaccess config file or to create an email address on your PC or telephone, you can simply check our help articles and all the information that you need will be there. When you visit a particular section of your Hepsia Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you would like to see the complete list of articles and get informed about all the features that Hepsia is offering, or simply to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to encompass any obstacle that you may run into, but in case you do not find the information that you desire, you can always get in touch with us, as our client service staff is working 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include in-depth online help documentation where you will see information on all the features that our custom-built Hepsia hosting Control Panel offers, as well as solutions to various questions and complications that you could encounter. All user manuals feature thorough specifications, which suggests that you will not need to worry about skipping something in case you plan to export a database, for instance. The troubleshooting articles cover a range of different feasible reasons for certain issues and the solution for each of them, so if you’re not able to send email messages although you have the right settings, for example, you can swiftly find out what the reason for this may be and correct the issue with a few clicks of the mouse in your mail client. As Hepsia has quite a few features, you’ll be able to find applicable articles in every single section. In case you prefer to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the page.