Installation and Troubleshooting
Learn more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Apart from having more system resources, a reason why you may get your own server and use it instead of a shared hosting plan is the fact that you'll be able to install and run a wide variety of software. With a shared account, you'll be able to use apps, that don't require root access and aren't set up server-side, so if you require specific software for your websites, you cannot do the installation on a shared web server. This isn't the case with a server of your own in which you'll be able to install everything you need. The downside is that you may not have much experience and taking care of your own hosting server is more difficult that managing a shared hosting account in which the provider takes care of the majority of things. That's why we offer one more service for our hosting server packages called Installation & Troubleshooting and you may make use of it any time that you experience any issues with the management of your server.
Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to add the upgrade to any of the Linux dedicated servers hosting which we offer at any time that you need it. In the event that you need some custom work from our admins right after your server is ready, you'll be able to get the upgrade during the server signup process, or if you need something to be executed afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 60 minutes work from our administrators on your machine, so in case you face any issues to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it comes with.