A 99.9% Server Uptime
The major advantage of setting up your very own shared hosting system is that you do not have to worry about compatibility issues – you set up a particular set of software applications in such a way as to work with a given set of hardware parts. The final outcome is something a lot more steady and dependable, because there are much less potential risks of failure. We have built our cloud hosting platform atop tried and trusted hardware parts in addition to a strongly customized version of Security–Enhanced Linux in order to set up a very safe environment for all your sites.
Because of this, with each of our Linux shared hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on premium–quality hardware components manufactured by Juniper. Additionally, on each router, we’ve set up a firewall with an intricate algorithm in an effort to filter out all suspicious requests.
Therefore, in each of our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at risk, you can’t feel truly secure. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or if you want to get a bit more robust web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you’ll get your money back in full, without secret fees or repayment charges.
24/7 Technical Support
If you have ever been forced to wait for hours for a response, you’re probably aware of how annoying this can be, especially if your web site is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here and they will respond to you in less than sixty minutes. And the best thing is that their average ticket response time is less than twenty minutes!