Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center incorporated into your Web Hosting Control Panel. It offers an extensive knowledge base with commonly asked questions and in–depth how–to articles written by our skillful customer support team.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of educational video tutorials that visually explain how to deal with a typical issue associated with your Linux shared hosting account. You’ll find the educational videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer support service and a 1–hour support ticket response time guarantee. Our professional technicians will be at your disposal around the clock to reply to your inquiries and to deal with any problem that you might chance upon. Just send a support ticket from the Help Center section and we will get back to you in no time.