Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to swiftly attend to all of our Linux shared hosting users’ requests and support inquiries. Via our ticket system, you’ll be able to share your question and a support team representative will most likely go back to you in less than max sixty minutes. In fact, practice has confirmed that the regular response time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a group of certified experts who will be ready to answer to your issue right away. You could contact the support staff by launching a help support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you may as well call us on the telephone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Hosting Solutions has incorporated a substantial information base into the Control Panel to make sure you obtain convenient step–by–step recommendations anytime. Each section of the Control Panel has its own contextual guide area offering a variety of how–to articles. We have also made video lessons to supply you with a greater idea of the best way to conduct any presented job.