1 hour ticket response
Our team of customer service technicians is focused on supplying quick answers to all your inquiries. We will examine your customer support ticket the second it is received and will reply with a solution within maximum sixty minutes after the tech support ticket submission. Actually, our average customer support ticket response time is 20 minutes.
A Top–Notch Tech Support Service
Our customer care staff representatives have immense experience in the Linux shared hosting arena and are trained enough to deliver a prompt solution to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the tech support ticket will be sent to a developer or sysadmin for further investigation.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how to use a given feature, we have included a truly intuitive Help section in your Web Hosting Control Panel. You can search through an extensive collection of web hosting account management articles and website administration articles, have a look at our F.A.Q. library or check our educational video tutorials.